Terms of Service
Last updated: April 2026
Please read these Terms of Service carefully before using Ace The Board. By creating an account or using our service you agree to these terms.
About Ace The Board
Ace The Board is an AI-powered interview preparation platform designed to help candidates practice for firefighter oral board interviews, promotional interviews, and paramedic school admissions interviews. Ace The Board is an independent product and is not affiliated with, endorsed by, or connected to any fire department, government agency, or hiring authority.
Use of Service
You must be at least 18 years old to use Ace The Board. You are responsible for maintaining the security of your account. You agree not to share your account credentials with others.
You agree to use Ace The Board only for lawful purposes and in accordance with these Terms. You agree not to attempt to reverse engineer, copy, or resell any part of the service.
Emails: By creating an account you agree to receive transactional emails (account confirmation, password reset) and occasional product update emails. You can unsubscribe from product update emails at any time using the link in any email. Transactional emails cannot be opted out of as they are necessary for account security.
No Guarantee of Employment
Ace The Board is a practice and preparation tool. We do not guarantee that use of our service will result in passing an oral board interview, receiving a job offer, or being hired by any fire department or agency. Results vary based on individual effort, preparation, and the specific requirements of each hiring process.
Subscriptions and Billing
Free tier: New accounts receive 3 free practice sessions with no credit card required.
Pro subscription: Pro is billed monthly at $19.00 per month. Your subscription automatically renews each month until cancelled.
Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain Pro access until the end of the period you have paid for.
Refunds: We do not offer refunds for partial billing periods. If you believe you were charged in error please contact us at acetheboardpro@gmail.com.
AI-Generated Content
The feedback, scores, and coaching provided by Ace The Board are generated by artificial intelligence and are intended for practice and educational purposes only. AI-generated feedback may not reflect the specific criteria or preferences of any particular fire department or hiring panel. You should not rely solely on our feedback as a predictor of real interview outcomes.
Intellectual Property
All content, software, and materials on Ace The Board — including question banks, feedback frameworks, design, and branding — are the property of Ace The Board and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of the service without written permission.
Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms, that are used to abuse the service, or that are used in ways that harm other users. If your account is terminated for a violation of these Terms you will not be entitled to a refund.
Disclaimer of Warranties
Ace The Board is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the service is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, Ace The Board shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.
Changes to These Terms
We may update these Terms of Service from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of the service after changes are posted constitutes your acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be resolved through binding arbitration or in a court of competent jurisdiction.
Contact Us
If you have questions about these Terms of Service please contact us at acetheboardpro@gmail.com.